About Service SoftwareService Software

Customer Focus

Our mission is to make your customer service organization responsive and consistent to ensure the highest level of customer satisfaction from the buyer and ensure repeat business and strong referrals.

Background

Based in Denver, Colorado and founded in 1993 – Service Software, LLC was created to meet the needs of the construction community. Inspired by design recommendations from the user community over the last 22 years, the product has evolved into a flexible and adaptable tool that combines field collection devices such as Laptops, Tablets and PDA devices with web and desktop based solutions.

On December 22, 2017, Verisk Analytics acquired Service Software, which is now part of Verisk’s Xactware business.

Mission

The mission of Service Software, LLC is to provide innovative and productivity enhancing software solutions to industry. Our software provides the user a platform to deliver top-notch customer service to ensure the highest level of customer satisfaction for their external customers. We will continue to develop an organization that provides the backbone and operational services for delivering specialized software products to the respective industry. Our operational services are comprised of sales, training, technical support, development, financial and marketing support.

Service Software, LLC are the creators of Punchlist Manager.NET™, Restoration Manager.NET, and Inspection Manager.NET software programs. We have been automating work order management, service and inspections for:

Fire & Water Restoration
Inspection Services
Fire & Safety Inspection Companies
Home Builders
General Construction
Trade Contractors

Service Software has been providing services for over 22 years and now serves more than 10,000 users at over 1,500 companies worldwide.